Privacy policy
PRIVACY POLICY
Last updated: July 14, 2026
This Privacy Policy describes how NOVERLINE LIMITED, operating under the JENNYREVE brand (“JENNYREVE,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase from https://jennyreve.com (the “Site”), communicate with us, or otherwise use our services.
NOVERLINE LIMITED is the data controller or data user responsible for the personal information described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with the Site and our services.
A. Device and Usage Information
When you visit the Site, we may automatically collect information such as:
• IP address
• Browser type and version
• Device type and operating system
• Time zone and approximate location
• Cookie identifiers
• Pages, products, and links you view
• Search terms
• Referring website
• Date and time of access
• Information about how you interact with the Site
We collect this information through cookies, log files, pixels, tags, web beacons, and similar technologies.
B. Order and Transaction Information
When you place or attempt to place an order, we may collect:
• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Products ordered
• Order history
• Payment status
• Transaction details
• Delivery and tracking information
• Information needed to detect or prevent fraudulent transactions
Payment information is processed by the payment provider made available at checkout, such as PayPal or another authorized payment processor. We generally do not directly store complete payment card numbers.
C. Account Information
If you create a customer account, we may collect:
• Name
• Email address
• Password or account authentication information
• Saved addresses
• Order history
• Account preferences
D. Customer Support Information
If you contact us through the contact form, email, or another communication channel, we may collect:
• Name
• Email address
• Telephone number
• Order number
• The contents of your inquiry
• Photographs or documents that you voluntarily provide
• Records of our communications with you
E. Marketing Information
If you subscribe to marketing communications, we may collect your email address, communication preferences, and information about your interaction with our emails or marketing content.
Providing personal information for marketing purposes is voluntary. You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
2. HOW WE COLLECT PERSONAL INFORMATION
We collect personal information:
• Directly from you when you place an order, create an account, subscribe to marketing, contact us, or submit a form
• Automatically from your browser or device when you use the Site
• From Shopify and other service providers that help us operate the Site
• From payment processors in connection with payment confirmation and fraud prevention
• From fulfillment providers and shipping carriers in connection with delivery
• From analytics and security providers
Where personal information is required to process an order, failure to provide that information may prevent us from accepting payment, fulfilling your order, delivering your products, or responding to your request.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Operate, maintain, and improve the Site
• Display products and provide requested services
• Create and manage customer accounts
• Process payments and complete transactions
• Fulfill, package, and ship orders
• Provide order confirmations, invoices, delivery updates, and tracking information
• Respond to questions, complaints, returns, exchanges, and refund requests
• Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity
• Personalize your shopping experience
• Measure Site traffic and understand how visitors use the Site
• Send marketing communications where permitted and where you have not opted out
• Maintain business and transaction records
• Enforce our terms, policies, and legal rights
• Comply with legal, tax, accounting, regulatory, and law-enforcement requirements
• Protect our customers, our business, and other persons
4. LAWFUL BASES FOR PROCESSING
Where the General Data Protection Regulation, the UK GDPR, or similar laws apply, we process personal information on one or more of the following legal bases:
• Performance of a contract, including processing and fulfilling your order
• Compliance with our legal obligations
• Our legitimate interests, including operating the Site, providing customer service, preventing fraud, and improving our services
• Your consent, including where consent is required for marketing or non-essential cookies
• Establishment, exercise, or defense of legal claims
You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers that perform services for us, including:
• Shopify, which hosts and operates our online store
• Payment processors, including PayPal and other payment providers offered at checkout
• Fraud prevention and transaction-security providers
• Suppliers and fulfillment providers located in South Korea
• Shipping carriers, postal services, and logistics providers
• Google Analytics and other analytics providers
• hCaptcha, which helps protect forms and the Site from spam and abuse
• Email, marketing, and customer communication providers
• Cloud hosting, information technology, and security providers
• Accountants, auditors, legal advisers, insurers, and other professional advisers
These recipients may receive only the information reasonably necessary to perform their services or comply with applicable law.
We may also disclose personal information:
• When required by law, regulation, court order, subpoena, or lawful government request
• To protect our rights, customers, property, or safety
• To investigate suspected fraud, security incidents, or unlawful conduct
• In connection with a merger, financing, acquisition, restructuring, sale, insolvency, or transfer of all or part of our business
We do not provide personal information to third parties for their own direct marketing purposes without the consent required by applicable law.
6. SHOPIFY
The Site is hosted by Shopify. Shopify processes personal information to provide ecommerce, checkout, security, analytics, and related services.
You can learn more about Shopify’s privacy practices at:
https://www.shopify.com/legal/privacy
Shopify also provides privacy controls at:
https://privacy.shopify.com/
7. PAYMENTS
Payments are processed by the payment provider displayed during checkout. The payment provider may collect and process payment card details, billing information, authentication information, IP address, and transaction information under its own privacy policy.
If you use PayPal, you can review PayPal’s privacy information at:
https://www.paypal.com/webapps/mpp/ua/privacy-full
8. GOOGLE ANALYTICS
We use Google Analytics to understand Site traffic and how visitors interact with the Site. Google may process device information, IP address, cookie identifiers, browsing activity, and related usage information.
You can review Google’s privacy policy at:
https://policies.google.com/privacy
You can learn about Google Analytics opt-out options at:
https://tools.google.com/dlpage/gaoptout
Where required, non-essential analytics cookies will be used only after obtaining consent.
9. HCAPTCHA
We use hCaptcha to protect forms and the Site from spam, fraud, and automated abuse. When you interact with an hCaptcha-protected feature, hCaptcha may process device, browser, network, and interaction information.
You can review hCaptcha’s privacy policy at:
https://www.hcaptcha.com/privacy
10. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers use cookies and similar technologies to:
• Operate essential Site and checkout functions
• Maintain shopping carts and customer sessions
• Remember preferences
• Authenticate customers
• Protect the Site and prevent fraud
• Measure Site performance and traffic
• Understand how visitors use the Site
• Support marketing where permitted
Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain until they expire or are deleted.
You can manage cookies using your browser settings and any cookie-preference tool made available on the Site. Blocking essential cookies may prevent parts of the Site, customer accounts, shopping carts, or checkout from working properly.
Where required by applicable law, we request consent before using non-essential cookies.
11. MARKETING COMMUNICATIONS
If you subscribe to our marketing communications, we may send information about products, promotions, or offers.
You may unsubscribe at any time by:
• Clicking the unsubscribe link in a marketing email
• Contacting us at jennyrevestore@gmail.com
We will not charge you for submitting an opt-out request. We may continue to send non-marketing communications concerning your account, orders, payments, deliveries, returns, or customer-support requests.
12. SALE OR SHARING OF PERSONAL INFORMATION
We do not sell personal information for monetary payment.
Certain privacy laws may define some disclosures involving analytics, advertising cookies, or similar technologies as “selling,” “sharing,” or “targeted advertising,” even when no money is exchanged.
Where these laws apply, you may use the cookie controls or data-sharing opt-out option made available on the Site, or contact us at jennyrevestore@gmail.com.
Where required and technically supported, we will process recognized Global Privacy Control signals as an opt-out request.
13. INTERNATIONAL DATA TRANSFERS
NOVERLINE LIMITED is incorporated in Hong Kong. Products are sourced from suppliers in South Korea, and orders are fulfilled and shipped from South Korea.
Your personal information may therefore be processed in Hong Kong, South Korea, Canada, the United States, and other countries where Shopify, payment processors, analytics providers, shipping carriers, or other service providers operate.
These countries may have privacy laws different from those in your country. Where required, we use appropriate contractual, organizational, or legal safeguards for international transfers.
14. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Provide our services and fulfill orders
• Maintain transaction and accounting records
• Meet legal, tax, regulatory, and compliance requirements
• Resolve disputes, returns, refunds, and chargebacks
• Prevent fraud and protect our rights
• Enforce our agreements
Retention periods may vary depending on the type of information and applicable legal requirements. When information is no longer reasonably required, we will delete it, anonymize it, or securely restrict its use.
15. AUTOMATED PROCESSING AND FRAUD PREVENTION
Shopify, payment processors, and fraud-prevention providers may use automated tools to identify potentially fraudulent or high-risk activity.
An order may be delayed, reviewed, canceled, or rejected where fraud or security concerns are identified. Where applicable law provides rights concerning a decision based solely on automated processing, you may contact us to request information or human review.
16. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been compromised.
17. YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to:
• Request confirmation of whether we hold personal information about you
• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information
• Request a portable copy of certain information
• Restrict or object to certain processing
• Withdraw consent
• Opt out of direct marketing
• Opt out of certain targeted advertising, sale, or sharing
• Appeal our response to a privacy request where applicable
• Lodge a complaint with a data protection authority
Residents of Hong Kong have the right to request access to and correction of their personal data in accordance with the Personal Data (Privacy) Ordinance.
To submit a privacy request, email jennyrevestore@gmail.com. Please include sufficient information for us to identify you and understand your request. We may ask for additional information to verify your identity before completing the request.
You may use an authorized agent where permitted by law. We may request evidence of the agent’s authority.
These rights may be subject to legal exceptions. We will not discriminate against you for exercising an applicable privacy right.
18. CHILDREN’S PRIVACY
The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us at jennyrevestore@gmail.com so that we can review and, where appropriate, delete the information.
19. THIRD-PARTY WEBSITES
The Site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties.
We recommend reviewing the privacy policy of any third-party website or service before providing personal information.
20. DO NOT TRACK
Some browsers provide a “Do Not Track” signal. Because there is currently no consistent industry standard for responding to these signals, the Site may not respond to ordinary Do Not Track signals.
Where applicable law requires recognition of a legally valid opt-out signal, such as Global Privacy Control, we will process it as required and where technically supported.
21. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our services, technology, service providers, legal obligations, or business practices.
The revised version will be posted on this page with an updated “Last updated” date. Where required by law, we will provide additional notice or request consent for material changes.
22. CONTACT US
For questions, complaints, or requests concerning this Privacy Policy or your personal information, please contact:
NOVERLINE LIMITED
Operating under the JENNYREVE brand
Email: jennyrevestore@gmail.com
Registered office:
UNIT 2904-05, 29/F
UNIVERSAL TRADE CENTRE
3 ARBUTHNOT ROAD
CENTRAL, HONG KONG
If you are not satisfied with our response, you may contact the privacy or data protection authority in your place of residence.
For Hong Kong, you may contact:
Office of the Privacy Commissioner for Personal Data, Hong Kong
https://www.pcpd.org.hk/