Q: Why are your products priced the way they are?
At Jennyreve, we pride ourselves on offering high-quality jewelry made from 925 sterling silver. The pricing reflects the superior quality, craftsmanship, and the fact that our products are manufactured in our own factory in Korea. We ensure that you receive the best value for your investment in style and quality.
Q: Are your styles up-to-date with current trends?
A: Absolutely! Our collection is continuously updated to reflect the latest trends in Korean women's jewelry. We take inspiration from popular Korean celebrities, ensuring our styles are both modern and chic.
Q: How do you ensure the quality of your products?
Quality is our top priority. All our products are manufactured in our factory in Korea, where they undergo rigorous quality checks. We guarantee that each piece meets the highest standards of excellence.
Q: What if I have an allergic reaction to the metal?
Our jewelry is primarily made from 925 sterling silver, known for its hypoallergenic properties. It's a preferred choice for sensitive skin, reducing the likelihood of allergic reactions.
Q: Can I find the same item as my favorite Korean celebrity wears?
Yes! We offer a wide selection of celebrity-inspired jewelry. If you're looking to mimic the style of your favorite Korean stars, our online shop is the perfect place for you.
Q: What is your policy on returns and exchanges?
We have a customer-friendly return and exchange policy. If you're not satisfied with your purchase, you can return or exchange it in accordance with our policy, which is clearly stated on our website.
Q: What are the shipping times and costs?
We offer reliable and prompt shipping options. The shipping times and costs vary depending on the destination and are clearly outlined at the time of purchase.
Q: How should I care for and maintain my jewelry?
Caring for your Jennyreve jewelry is easy. For detailed guidelines on how to care for your jewelry, please check the maintenance methods at this link. For any further questions, please feel free to contact our customer service team. Thank you for choosing Jennyreve!